Custom Transfers Refund Policy

  • It is the customer’s responsibility to review the artwork proof thoroughly. If for any reason the artwork is approved and later the customer realizes there were errors with the artwork, Stoopid T-Shirt is not responsible for replacing or refunding the transfers. The customer is responsible to pay for any order replacements.
  • Any custom transfer order with artwork issues/concerns have two options to move forward: 
    1. Send new artwork to within 2 hours of placing your order, if you are unable to send corrected artwork within those 2 hours and we have not yet started on your order, please contact us and we may still be able to accept new artwork.
    2. Cancel and issue store credit for future request.
  • No proofs will be provided for customer supplied artwork, art will automatically be processed.
  • Customer must contact us by email with any issues you may have with your order within 5 days.
  • All orders are custom printed to customer specifications. Stoopid T-Shirt is not responsible for trademarks, copyrights, and/or license infringements on jobs printed for customers. Customers warrant authorization by trademark, copyright, and/or license owner prior to submitting an order to Stoopid T-Shirt, some exclusions may apply.
  • Instructions are included with every order, individual presses may vary as these instructions are a guide for time, temp, and pressure settings only. We cannot accept responsibility for any product failure based on improper application. A sample transfer is provided with every order. Please cut this transfer into quarters and test to your quality standards before production.
  • Successful application of any heat transfer product is based solely on the accurate control of time, temperature, and pressure. We strongly recommend using proper equipment to ensure that our products perform to your satisfaction.
  • Colors of your design may not match exactly to what you see on your computer or smartphone. We do not color match. Stoopid T-Shirt is not responsible for transfer colors not matching your design.
  • Custom transfers, special order transfers and other custom products cannot be returned.
  • Stoopid T-Shirt does not guarantee and is not responsible if shipping carrier fails to deliver orders as promised.
  • Stoopid T-Shirt does not guarantee and is not responsible for damaged orders as a result of the negligence of shipping carrier.